Ordering online was very easy and straightforward. All the costs were upfront and there were no hidden charges. The arrangement arrived on the specified day and I received an email when it was delivered. The arrangement was beautiful, had mostly the same flowers, and matched the color scheme
and overall vibe of what was pictured online. The only reason I'm not giving a 5-star rating is because I paid the upcharge for the deluxe, but the size and fullness of what was delivered was pretty much what was pictured on their site (where it says the image depicts the standard size arrangement). I was expecting more flowers than what was delivered. Overall, though, it was a positive experience and my friend is happy with her arrangement.